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Seasonal Customer Experience Ambassador

2 months ago

Ottawa, Ontario, Canada Indigo Books & Music Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Seasonal Customer Experience Representative. As a key member of our retail team, you will play a vital role in creating a warm and welcoming environment for our customers.

Key Responsibilities
  • Customer Engagement: Engage with customers on the sales floor, providing exceptional service and ensuring a positive shopping experience.
  • Product Knowledge: Develop and maintain a strong knowledge of our products, including books, gifts, and other retail offerings.
  • Visual Standards: Maintain a visually appealing store environment, adhering to our visual standards and ensuring a consistent customer experience.
  • Team Collaboration: Work collaboratively with colleagues to achieve sales goals, support events, and maintain a positive store culture.
  • Adaptability: Demonstrate flexibility and adaptability in a fast-paced retail environment, responding to changing customer needs and priorities.
Requirements
  • Experience: Previous retail experience, preferably in a specialty store or environment.
  • Adaptability: Ability to work in a dynamic environment, adapting to changing priorities and customer needs.
  • Communication: Excellent communication and interpersonal skills, with a focus on providing exceptional customer service.
  • Availability: Availability to work a flexible schedule, including evenings, weekends, and holidays.
What We Offer
  • Competitive Pay: Competitive hourly rate and opportunities for advancement.
  • Benefits: Access to employee discounts, training programs, and opportunities for professional growth.
  • Culture: A dynamic and inclusive work environment, committed to fostering a positive and supportive team culture.