Store Supervisor Lead

1 week ago

Tumbler Ridge, Canada RIDGE VAPES Full time
Job Summary

RIDGE VAPES is seeking a highly skilled and experienced Retail Store Supervisor to join our team. As a key member of our retail operations, you will be responsible for overseeing the daily activities of our store staff, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Staff Supervision
    • Direct and manage the activities of store staff, including sales associates, cashiers, and stockroom personnel.
    • Provide guidance and coaching to staff members to improve their performance and customer service skills.
  • Sales and Customer Service
    • Develop and implement strategies to increase sales and improve customer satisfaction.
    • Ensure that all customers receive excellent service and are satisfied with their shopping experience.
  • Inventory Management
    • Oversee the receipt, storage, and distribution of merchandise.
    • Conduct regular inventory counts to ensure accuracy and minimize losses.
  • Store Operations
    • Ensure that the store is clean, organized, and well-maintained.
    • Monitor and control store expenses, including labor costs, inventory, and supplies.
  • Reporting and Analysis
    • Prepare and submit regular reports on sales, customer service, and store operations.
    • Analyze sales data and customer feedback to identify trends and areas for improvement.
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 7 months to less than 1 year of experience in a retail management role
  • Skills
    • Excellent communication and leadership skills
    • Ability to work in a fast-paced environment and prioritize tasks effectively
    • Strong analytical and problem-solving skills
    • Ability to work independently and as part of a team
Working Conditions
  • Work Environment
    • Work in a retail store environment with frequent exposure to noise, dust, and other environmental factors
  • Work Schedule
    • Work 30 to 40 hours per week, including evenings and weekends
What We Offer
  • Competitive Salary
    • A competitive salary and benefits package
  • Opportunities for Advancement
    • Opportunities for career advancement and professional growth

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