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Tumbler Ridge, Canada RIDGE VAPES Full timeRIDGE VAPES is seeking a highly skilled Retail Store Supervisor to join our team. As a key member of our retail operations, you will be responsible for supervising staff, assigning sales workers to duties, and authorizing the return of merchandise. You will also establish work schedules, prepare reports on sales volumes, and resolve issues that may arise....
Retail Store Operations Manager
2 months ago
RIDGE VAPES is seeking a highly skilled and experienced Retail Store Supervisor to join our team. As a key member of our retail operations team, you will be responsible for overseeing the daily activities of our sales floor, ensuring a seamless customer experience, and driving sales growth.
Key Responsibilities- Staff Supervision
- Direct and manage a team of sales staff, providing guidance and support to ensure excellent customer service and sales performance.
- Sales Floor Management
- Oversee the daily operations of the sales floor, including inventory management, visual merchandising, and stockroom organization.
- Customer Service
- Ensure that customers receive exceptional service, responding to their needs and resolving any issues in a timely and professional manner.
- Reporting and Analysis
- Prepare and submit regular sales reports, analyzing sales data to identify trends and opportunities for growth.
- Inventory Management
- Manage inventory levels, ensuring that stock is accurately counted and stored, and that stockroom organization is maintained.
- Team Development
- Develop and implement training programs to enhance the skills and knowledge of sales staff, ensuring that they are equipped to provide excellent customer service and drive sales growth.
- Education
- Secondary (high) school graduation certificate
- Experience
- 7 months to less than 1 year of experience in a retail sales environment
- Skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong analytical and problem-solving skills
- Ability to work independently and as part of a team
- Work Schedule
- 30 to 40 hours per week
- Work Language
- English
