Receptionist

2 days ago


Toronto, Ontario, Canada Midtown Honda Full time

Receptionist

We are seeking a highly organized and detail-oriented Receptionist to join our team at Midtown Honda. As a Receptionist, you will be the first point of contact for our customers and will be responsible for providing exceptional customer service.

Key Responsibilities:

  • Greet customers in a prompt, friendly, and professional manner.
  • Direct customers to the relevant department or individual.
  • Answer incoming phone calls and direct callers to the appropriate department or individual.
  • Ensure all customer waiting areas are clean and stocked with refreshments and snacks.
  • Coordinate between the BDC and Sales team for e-leads and appointments.
  • Operate a multi-line telephone system and transfer calls to the appropriate sales representative or department.
  • Respond to emails in a timely manner and coordinate customer payments and accounts.
  • Perform various clerical and administrative duties.
  • Distribute mail and coordinate courier pickups.
  • Maintain company records and files in their proper locations.

Requirements:

  • High school diploma or equivalent.
  • Office Administration diploma would be considered an asset.
  • Licensing experience would be considered an asset.
  • Relevant Receptionist experience.
  • Dealership setting an asset.
  • Cashier experience.
  • Able to write simple correspondence, including memos and letters.
  • Knowledge of vehicles, equipment, and/or services offered.
  • Strong knowledge of Microsoft Office products, including Excel and Word.
  • Able to maintain filing systems and basic database.
  • Superior telephone manners and strong interpersonal skills.
  • Strong customer service orientation and teamwork.
  • Available to work a flexible schedule, including weekends.

What We Offer:

  • Healthcare and dental benefits.
  • Life insurance benefits.
  • On-going training and professional development opportunities.
  • A professional atmosphere and great working conditions.
  • Optional mobility plan discount.

Midtown Honda is a member of the Rafih Auto Group, a leading auto dealer in the industry. We are committed to the complete satisfaction of our customers and employees alike.

We offer a great compensation package, including health benefits, a great working environment, professional development training, and opportunities for advancement in one of Canada's largest automotive dealership groups.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Location: Midtown Honda - Toronto


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