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Quality Assurance Manager

4 weeks ago

Wolseley, Saskatchewan, Canada Lotus Bakeries Full time
Job Title: Quality and Compliance Departmental Manager

Reporting to the Quality Technical Manager, you will be responsible for implementing, maintaining, and improving the company's Quality & Food Safety System in accordance with certified standards.

Key Responsibilities:
  • Ensuring and checking that work activities and standards within the Quality Department are adequately described and recorded, communicated, and available in the form of specifications, work instructions, and records.
  • Driving the implementation, maintenance, and improvement of the Quality & Food Safety Management System to ensure the company achieves its goals as set out in the quality policy and objectives.
  • Attending to document-controlled administration of approved system policies, procedures, work instructions, specifications, and records.
  • Assisting with the investigation of non-conformities, identifying root causes, and implementing countermeasures in consultation with the production team.
  • Ensuring non-conformances and customer complaints are registered on a database, and trend graphs are maintained to allow quality performance measurement.
  • Ensuring product release is done timely, and documentation, such as Certificates of Analysis, is available on request.
  • Duties of the Management Representative, including scheduling and closing out of internal audits, monthly Q&FS meetings, and ensuring internal audits are done within specified time frames.
  • Identifying and resolving problems that may arise during the production process.
  • Providing support and input to Q&T Manager and Corporate QA regarding legal and statutory requirements to ensure compliance of LSAM products in domestic and international markets.
  • Staying abreast of food-related news and incidents in the markets, including food safety, adulteration, and changes to legislation that might impact LSAM products.
  • Managing the scheduling of and communication with BRC, GFCO, and COSTCO certification bodies to ensure continuous certifications.
  • Directly supervising the Food Safety Administrator and Quality Laboratory Supervisor with their subordinates.
  • Training of Quality staff to allow better understanding and execution of their duties.
  • Supporting the Technical & Quality Manager by assisting with priority activities within the department that align with business strategies and objectives.
  • Requirements:
    • B.SC Food Science or Diploma in Food Technology
    • Training attendance certification in PRP, HACCP, ISO 9001, FSSC 22000, and Auditing principles
    • 3 – 5 years in quality management of food manufacturing enterprise
    • Excellent administrative, planning, coordinating, and organizing skills
    • Leadership skills
    • Analytical and problem-solving skills
    • Communication skills, both verbal and written
    • Computer literate
    • Interpersonal skills