Quality and Compliance Departmental Manager

3 weeks ago

Wolseley, Saskatchewan, Canada Lotus Bakeries Full time

Reporting to the Quality Technical Manager, you will be responsible for the implementation, maintenance, and improvement of the company's Quality & Food Safety System in conformance with the requirements of the certified Quality & Food Safety Management System standards.

Key Responsibilities:
  • Ensuring and checking that work activities and standards within the Quality Department are adequately described and recorded, communicated, and available in the form of specifications, work instructions, and records in order for staff to perform their duties effectively;
  • Driving the implementation, maintenance, and improvement of the Quality & Food Safety Management System to ensure that the company achieves its goals as set out in the quality policy and objectives;
  • Attending to document-controlled administration of approved system policies, procedures, work instructions, specifications, and records.
  • Assisting with the investigation of non-conformities (including customer complaints), identifying root causes, and implementing countermeasures in consultation with the production team;
  • Ensuring non-conformances and customer complaints are registered on a database, and that trend graphs are maintained to allow quality performance measurement as described in quality objectives;
  • Ensuring product release is done timely, and documentation (i.e., Certificate of Analysis) is available on request;
  • Duties of the Management Representative (e.g., scheduling and closing out of internal audits; monthly Q&FS meeting) including ensuring internal audits are done within a specified time frame;
  • Identifying and resolving problems that may arise during the production process;
  • Providing support and input to Q&T Manager and Corporate QA regarding legal and statutory requirements to ensure compliance of LSAM products in domestic and international markets;
  • Staying abreast of food-related news and incidents in the markets (i.e., food safety, adulteration, changes to legislation that might have an impact on LSAM products);
  • Managing the scheduling of, and communication with BRC, GFCO, and COSTCO certification bodies to ensure continuous certifications.
  • Directly supervising the Food Safety Administrator and Quality Laboratory Supervisor with their subordinates;
  • Training of Quality staff to allow better understanding and execution of their duties;
  • Supporting the Technical & Quality Manager by assisting with priority activities within the department that were identified to align and meet the business strategies and objectives;
  • Requirements:
    • B.SC Food Science or Diploma in Food Technology;
    • Training attendance certification in PRP, HACCP, ISO 9001, FSSC 22000, and or Auditing principles;
    • 3 – 5 years in quality management of food manufacturing enterprise;
    • Excellent administrative, planning, coordinating, and organizing skills;
    • Leadership skills;
    • Analytical and problem-solving skills;
    • Communication skills, both verbal and written;
    • Computer literate;
    • Interpersonal skills;

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