Parts Operations Manager

1 week ago


Brandon, Manitoba, Canada Maxim Truck and Trailer Full time

Job Summary:

Maxim Truck and Trailer is seeking a highly skilled and experienced Parts Manager to lead our team in providing exceptional customer service and building long-term relationships with parts suppliers.

Key Responsibilities:

  • Meet or exceed monthly sales and gross profit budgets for the department.
  • Supervise staff and ensure they have the correct skills and knowledge to meet customer needs.
  • Monitor controllable expenses, including inventory loss/gain, freight, parts supplies, and warranty write-offs.
  • Answer internal and external inquiries regarding new products and price discrepancies.
  • Sell parts to new and existing customers through cold calling and regular follow-up.
  • Ensure inventory levels are controlled and core inventory does not exceed budgeted amounts.
  • Oversee daily operations of the branch, including maintaining store and parts displays and surveying competition products and pricing.

Requirements:

  • Knowledge of heavy-duty truck and trailer parts preferred.
  • 5+ years' experience with heavy-duty truck and trailer Parts Counter or Parts Sales preferred but not required.
  • Previously supervised 5+ staff.
  • Customer service focus.
  • Ability to communicate effectively with varying levels of people.
  • Ability to build relationships and negotiate with customers.
  • Organized, sets priorities, meets deadlines.
  • Makes timely and accurate decisions.
  • Strong numbers orientation and shows attention to detail.
  • Proficient in MS Word/Excel, email, internet, keyboarding.

Why Choose Maxim:

  • A competitive salary.
  • An educational assistance plan.
  • Opportunities for advancement.
  • A strong team environment.
  • Support of a national company.


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