IT Support Specialist
2 weeks ago
About Power Recruitment
Power Recruitment is a leading provider of IT staffing solutions, connecting top talent with innovative organizations. We are committed to building long-term relationships based on trust, integrity, and exceptional service.
Job Description: IT Support Specialist - Hybrid Role
We are seeking a highly motivated and skilled IT Support Specialist to join our team in a hybrid role. This position offers the flexibility of working both remotely and on-site, allowing you to contribute your expertise while maintaining a healthy work-life balance.
Responsibilities:
- Provide technical support to end users via phone, email, and remote access tools.
- Diagnose and resolve hardware, software, and network issues.
- Install and configure computer systems and peripherals.
- Maintain accurate documentation of all support activities.
- Collaborate with other IT professionals to ensure seamless operations.
Qualifications:
- Proven experience in a help desk or technical support role.
- Strong understanding of networking concepts and protocols.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency with Microsoft Windows operating systems.
Preferred Qualifications:
- Experience with Linux operating systems.
- Knowledge of cloud computing technologies.
- Certifications in IT support or related fields.
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