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IT Support Specialist

2 months ago

Winnipeg, Manitoba, Canada Shared Health Full time
Job Summary

Shared Health is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for maintaining the security and integrity of our digital systems.

Key Responsibilities
  • Monitor and respond to security alerts and customer-reported cybersecurity issues
  • Support cybersecurity incident response and vulnerability management practices
  • Ensure managed security services are deployed and operating
  • Maintain the security awareness program
Requirements
  • 3 years of experience in enterprise information technology providing infrastructure support
  • Diploma in information technology from an accredited postsecondary institution
  • Vendor and industry certifications in specific technologies and functions (such as CISSP, MCSE, CCNP and ITIL) are assets
  • Valid Manitoba driver's license and use of personal motor vehicle for occasional travel
Preferred Qualifications
  • Knowledge of information security frameworks such as ISO 27001, CIS Controls, NIST CSF, and COBIT
  • Familiarity with incident response and crisis management procedures
  • Good report-writing skills, detail-oriented, with a commitment to security best practice
Work Environment

Typical of working at a computer in an environmentally controlled office environment.

Physical Demands
  • Lifting and moving large computer equipment up to 50 lbs.
  • On-call rotation of evenings/weekends is required, some overtime as required.