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Assistant Store Leader

2 months ago

Old Toronto, Ontario, Canada Arc'teryx Limited Full time
Job Summary

We are seeking a highly motivated and experienced Assistant Store Leader to join our team at Arc'teryx Limited. As a key member of our store leadership team, you will be responsible for delivering exceptional guest experiences, building strong relationships with our team members, and driving business results.

Key Responsibilities
  • Leadership and Team Development
    • Lead a high-performing team of retail professionals in alignment with the Arc'teryx Vision, Purpose, and Values.
    • Develop and implement strategies to improve team performance, engagement, and retention.
    • Provide coaching, training, and development opportunities to help team members grow and succeed.
  • Guest Experience and Service
    • Ensure that every guest interaction is exceptional, personalized, and aligned with our brand values.
    • Develop and implement strategies to drive guest loyalty, retention, and advocacy.
    • Monitor and improve guest feedback, ensuring that we are meeting or exceeding guest expectations.
  • Store Operations and Management
    • Oversee all aspects of store operations, including inventory management, visual merchandising, and loss prevention.
    • Develop and implement strategies to drive sales growth, improve profitability, and reduce costs.
    • Collaborate with the Store Manager to develop and implement business plans, goals, and objectives.
  • Community Involvement and Partnerships
    • Develop and implement strategies to engage with our local community, build relationships with key stakeholders, and drive business results.
    • Collaborate with the Store Manager to develop and implement community outreach programs, events, and initiatives.
  • Financial Management and Reporting
    • Manage store budgets, forecasts, and financial reports, ensuring that we are meeting or exceeding financial targets.
    • Develop and implement strategies to improve financial performance, reduce costs, and increase profitability.
Requirements
  • 2-3 years of leadership and retail management experience.
  • Demonstrated ability to lead high-performing teams, drive business results, and improve guest experiences.
  • Strong business acumen, with experience in financial management, budgeting, and forecasting.
  • Excellent communication, interpersonal, and leadership skills.
  • Ability to work in a fast-paced, dynamic environment, with a strong focus on customer service and guest experience.
  • Proven ability to build strong relationships with team members, guests, and stakeholders.
  • Ability to lift up to 30 lbs.
What We Offer
  • A competitive salary range of $58,800 - $80,900 CAD per year.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A generous bonus structure, based on individual and team performance.
  • Opportunities for professional growth and development, including training, coaching, and mentorship.
  • A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.