Retail Operations Supervisor

4 weeks ago


Lethbridge, Alberta, Canada PetSmart Full time
ASSISTANT STORE MANAGER

ABOUT OUR STORE:

At PetSmart, we pride ourselves on being a unique retailer; we don't merely offer products, we deliver solutions that contribute to the happiness and health of pets and their owners. As an Assistant Store Manager, you will guide the operations through this perspective and manage all facets of our retail establishment—from the front of the store to the back.

ABOUT OUR TEAMS:

In a store as expansive as ours, we require every member (including those with paws, wings, and fins) to ensure efficient operations. As an Assistant Store Manager, you will assist in leading the team in the following areas:

  1. Team Leadership: As a key leader in the store, you will play a vital role in recruiting and training new team members on all aspects of PetSmart. You will engage with and inspire them to enhance their skills and knowledge throughout their careers.
  2. Customer Engagement: You will collaborate with your teams to cultivate strong relationships with our customers and their pets, ensuring their safety and well-being within the store. This also involves caring for our live animals and maintaining a well-stocked merchandise display.
  3. Retail Strategy Implementation: Working alongside your Store Manager, you will execute all strategic merchandising plans, drive sales performance, and establish standards of excellence within our retail environment.
ABOUT YOUR CAREER:

Just as we support pets at every stage of their lives, we are committed to being there for you at every stage of your career. With PetSmart, you will have opportunities to:

  1. Gain experience across different business units—from retail to grooming or the Pets Hotel.
  2. Enhance your leadership capabilities as you progress to a Store Manager and then a District Manager.
  3. Take on the challenge of opening a new store or revitalizing an underperforming location.
  4. Transfer to any of our numerous locations nationwide.
THE WARM AND FUZZIES:

While we have outlined job responsibilities to the best of our ability, the most rewarding aspects of working at PetSmart cannot be fully captured in a job description. Working at PetSmart is more than just a job; it is a community of individuals united by a shared passion for pets.

We look forward to reviewing your application to become part of our Management team.

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this role perform. It is not intended to encompass all duties and responsibilities. A detailed job description will be provided upon hiring. This position is also eligible for benefits as outlined.

PetSmart is an equal opportunity employer, providing opportunities for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.



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