Retail Operations Supervisor
4 weeks ago
We are seeking a dedicated and experienced Department Store Supervisor to oversee our retail operations at Lethbridge Dairy Mart Ltd. This permanent position requires a commitment to excellence in customer service and team management.
Employment Details- Employment Duration: Permanent
- Working Language: English
- Work Hours: 40 hours per week
- Completion of Secondary (high) school graduation certificate is required.
- Non-smoking environment
- Air-conditioned workspace
- Retail business atmosphere
- Supervise and manage staff including apprentices and design teams.
- Delegate tasks to sales personnel effectively.
- Recruit, train, and develop staff members.
- Authorize payments and manage financial transactions.
- Plan and create engaging exhibits and displays for various events.
- Handle merchandise returns and oversee inventory management.
- Establish work schedules and monitor staff performance.
- Engage in sales activities and report on sales metrics.
- Address customer inquiries and resolve issues promptly.
- Conduct performance evaluations for team members.
- Oversee a team of 3-4 individuals, including retail salespersons and clerks.
- Fast-paced and dynamic work environment.
- Ability to work under pressure and meet tight deadlines.
- Physical demands include handling heavy loads and maintaining manual dexterity.
- Detail-oriented with strong organizational skills.
- Client-focused with effective interpersonal abilities.
- Reliable and dependable team player.
- Capable of multitasking and exercising sound judgment.
- 1 to 2 years of relevant experience in retail management.
- Health Benefits: Includes dental, healthcare, and vision care plans.
- Financial Benefits: Life insurance coverage.
- Other Benefits: Parking facilities available.
- Participation in programs supporting persons with disabilities, newcomers, and Indigenous communities.
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