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Retail Operations Supervisor

3 months ago

Lethbridge, Alberta, Canada Parmar Bros Inc Full time
Position Overview

As a Retail Operations Supervisor at Parmar Bros Inc, you will play a crucial role in overseeing daily store activities and ensuring a high level of customer satisfaction.

Key Responsibilities
  • Staff Management: Assign tasks to sales personnel and supervise their performance.
  • Financial Transactions: Authorize payment methods, including cheque transactions.
  • Inventory Control: Order and manage merchandise, ensuring optimal stock levels.
  • Returns Processing: Oversee the authorization of merchandise returns.
  • Scheduling: Create and manage work schedules for staff.
  • Sales Engagement: Actively sell merchandise and promote store offerings.
  • Reporting: Prepare comprehensive reports on sales performance, inventory management, and personnel issues.
  • Issue Resolution: Address and resolve customer inquiries, complaints, and supply challenges.
  • Inventory Organization: Maintain an organized inventory system.
  • Team Coordination: Supervise and coordinate the activities of team members.
Supervisory Scope

Manage a team of 1 to 2 employees.

Work Environment

Candidates should possess:

  • Attention to Detail: A keen eye for accuracy and thoroughness.
  • Physical Stamina: Ability to stand for extended periods.
Personal Attributes

Successful candidates will demonstrate:

  • Client Focus: A commitment to customer service.
  • Flexibility: Adaptability to changing situations.
  • Organizational Skills: Strong ability to manage tasks efficiently.
  • Reliability: Dependability in fulfilling job responsibilities.
  • Team Collaboration: A cooperative spirit in working with others.
Experience Requirements

Applicants should have 7 months to less than 1 year of relevant experience in a retail environment.

Employment Details

This is a permanent position with a work schedule of 40 hours per week. The primary language of work is English.