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Employee Relations Specialist

2 months ago


Montreal, Quebec, Canada GardaWorld Full time
Job Summary

GardaWorld is seeking a highly skilled Employee Relations Specialist to join our team. As an Employee Relations Specialist, you will play a critical role in promoting a positive and productive work environment, ensuring compliance with company policies and procedures, and providing strategic support to management and employees.

Key Responsibilities
  • Investigate and resolve employee relations issues, including grievances, complaints, and conflicts.

  • Develop and implement proactive programs, policies, and procedures to improve employee relations and contribute to a positive work environment.

  • Provide strategic support to management and employees, including coaching, training, and development opportunities.

  • Stay up-to-date on employment laws, regulations, and industry trends, and provide guidance and advice to management and employees.

  • Collaborate with HR Partners and the Performance Management team to identify trends in performance issues and develop action plans to address them.

  • Conduct routine data analysis and reporting to identify and escalate key trends in employee relations issues.

  • Design, create, and implement proactive programs, policies, and procedures that improve employee relations and contribute to a positive and productive work environment.

Requirements
  • A minimum of 5 years of experience in Human Resources, preferably in a unionized environment.

  • Post-secondary education in Human Resources or Labour Relations or equivalent work experience.

  • Strong knowledge of employment laws, regulations, and industry trends.

  • Excellent communication, interpersonal, and problem-solving skills.

  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects.

Working Conditions
  • 20% to 30% of this position is travel-based, within Canada. Higher travel requirement during collective bargaining negotiations.

  • Most of the time is spent in an office environment with frequent opportunity to move about. Occasionally, moves/lifts light objects.

  • Physical Environment Work is performed in a closed office for 50% of the time; the remaining time is spent in meetings

  • Work is performed in a typical office environment or in combination with telecommuting.

  • Requires visual attention and concentration when working with employees to determine and understand employee relations issues, while analyzing data and information, reviewing case files, or creating/drafting case law summaries. In meetings or hearings, the incumbent must listen, watch, and record observations and other information.

  • Long periods of reading and concentration required when doing research on case law, reading case files, and going over collective agreements.

  • The incumbent regularly encounters unpleasant social interactions with individuals who are angry or frustrated. The incumbent may also experience stress from the long-term implications of their recommendations and the impact on their credibility from making the correct recommendation

About GardaWorld

GardaWorld is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry. We offer diverse work assignments spanning multiple industries, and training and career advancement opportunities. We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer.