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Assistant Department Manager
2 months ago
Pete's Frootique & Fine Foods is a leading specialty grocery store committed to providing superior quality products and a unique shopping experience through its dedicated and diverse team members.
Job SummaryThe Assistant Department Manager plays a crucial role in supporting the Store Operations Manager and leading store team members to ensure excellent customer service, high-quality products, proper food safety, and efficient procedures are maintained.
Key Responsibilities- Assist the Store Operations Manager in achieving departmental goals and objectives
- Provide leadership and guidance to store team members to ensure high performance and productivity
- Ensure departmental standards of excellent customer service, high-quality products, proper food safety, and efficient procedures are maintained
- Share responsibility for the overall operation and profitability of the department
- Work with team members to identify and implement process improvements
- Develop and maintain a positive and inclusive work environment
- Communicate effectively with customers, team members, and management
- Perform other duties as assigned by the Store Operations Manager
- One or more years of experience in a supervisory role in a customer service environment
- Attention to detail
- Strong communication and interpersonal skills
- Strong customer service skills
- Ability to work under pressure and handle challenging situations
- Confidence, drive, and enthusiasm
- Decision-making and problem-solving abilities
- Adaptability and flexibility
- Product knowledge and understanding of food products
- Delegation and coaching skills
The Assistant Department Manager will work in a fast-paced environment with continuous interaction with customers and co-workers on the retail floor. The role involves standing for long periods, repetitive hand and arm movements, bending, and reaching. The Assistant Department Manager may be exposed to various allergens and work environments, including temperature changes.
What We OfferPete's Frootique & Fine Foods offers a competitive compensation package, opportunities for professional growth and development, and a dynamic work environment.
