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Sales and Marketing Professional
2 months ago
About the Role
Match Retail is seeking a highly skilled Account Manager to join our team. As an Account Manager, you will be responsible for building and maintaining strong relationships with key account clients, supervising and supporting regional managers to increase sales, profitability, and drive client KPIs.
Key Responsibilities
- Work across one or more clients/projects simultaneously, fully understanding the client's business needs and challenges.
- Continued focus on market analysis to generate superior strategies to deliver optimal client results.
- Demonstrate knowledge of client brands, national retailers, and the categories in which they play, delivering value to the client by making sound strategic recommendations that support client growth strategies.
- Drive sales and results, developing and delivering powerful, insightful, and strategic client presentations leading to superior programs and incremental billings.
- Develop and maintain strong client relationships consistently reinforcing Match Retail's core values and superior performance on every project.
- Provide leadership to internal teams in the delivery of client goals.
- Manage and lead the professional development of Account Supervisors, Account Coordinators, or Field Team members, sharing knowledge and best practices, and schedule regular 1:1 check-ins.
- Manage overall program financials, budgeting, and reconciliation.
- Deliver flawless program execution from strategic ideation through post-program analysis.
- Supervise timely invoicing management from the client.
- Demonstrate the ability to have 'hard talks' with the client about budget allocation, resourcing, etc.
Requirements
- Minimum 3+ years of agency or related experience.
- Post-secondary degree/diploma in a related discipline.
- Experience with client management (large portfolio) plus launching of programs.
- Strong client relationship skills and ability to manage multiple clients.
- Leadership mentality and proven experience managing others.
- Experience in working with, selling to, national retailers.
- Ability to multi-task and effectively prioritize projects and tasks.
- Solution mindset – ability to drive projects forward through potential barriers and guide internal and external stakeholders through each step.
- Solid retail knowledge, sound judgment, and confirmed strategic planning skills.
- Creative thinker with a hands-on mentality.
- Business analysis in helping our clients realize new opportunities.
- Strong project manager and attention to detail.
- Strong business acumen and financial management.
- Strong presentation, communication, and negotiating skills.
- A self-starter able to work autonomously.
- Work schedule: Monday – Friday (possibility of night and weekends for launches or special projects).
About Match Retail
Match Retail is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, provincial, and local laws.
