Bilingual Collection Specialist
1 week ago
The Bilingual Collection Representatives at SinglePoint Group International are dedicated professionals who exemplify professionalism, responsibility, and goal-orientedness.
Key Responsibilities:
- Receive inbound and make outbound customer calls regarding past due accounts and facilitate payment arrangements to bring accounts to a current balance
- Handle each call with a high level of professionalism and respect while ensuring the needs of the customer and business are satisfied
- Resolve customer account discrepancies
- Respect and uphold privacy and protection of customer information
- Meet and exceed individual targets and performance expectations
Requirements:
- Must be bilingual (French/English)
- Have strong communication and computer navigation skills
- Have the ability to multi-task efficiently
- Is committed and willing to learn and grow within the business
- One year of experience working in a high-volume call center environment is an asset
- Collection experience is considered an asset
What We Offer:
- Hourly rate $19.00/hr
- Health and dental benefits
- Employment verification letters will be provided to successful candidates after the hire date upon request
About SinglePoint Group International:
We are an equal-opportunity employer. Accommodations are available upon request at any point in the selection process.
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