Bilingual Collection Specialist

1 week ago


Toronto, Ontario, Canada Singlepoint Group International Full time $19
About the Role

The Bilingual Collection Representatives at SinglePoint Group International are dedicated professionals who exemplify professionalism, responsibility, and goal-orientedness.

Key Responsibilities:

  • Receive inbound and make outbound customer calls regarding past due accounts and facilitate payment arrangements to bring accounts to a current balance
  • Handle each call with a high level of professionalism and respect while ensuring the needs of the customer and business are satisfied
  • Resolve customer account discrepancies
  • Respect and uphold privacy and protection of customer information
  • Meet and exceed individual targets and performance expectations

Requirements:

  • Must be bilingual (French/English)
  • Have strong communication and computer navigation skills
  • Have the ability to multi-task efficiently
  • Is committed and willing to learn and grow within the business
  • One year of experience working in a high-volume call center environment is an asset
  • Collection experience is considered an asset

What We Offer:

  • Hourly rate $19.00/hr
  • Health and dental benefits
  • Employment verification letters will be provided to successful candidates after the hire date upon request

About SinglePoint Group International:

We are an equal-opportunity employer. Accommodations are available upon request at any point in the selection process.



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