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Bilingual Invoicing and Collections Specialist

2 months ago

Toronto, Ontario, Canada pt Health Full time
About the Role

We are seeking a highly skilled and detail-oriented Bilingual Invoicing and Collections Specialist to join our team at pt Health. As a key member of our revenue cycle team, you will be responsible for ensuring timely and accurate invoicing and collections for our clients.

Key Responsibilities
  • Invoicing: Verify accuracy of billing/invoicing data, research and resolve discrepancies, submit invoices according to guidelines, and notify clinics of issues or updates.
  • Collections: Review and monitor accounts for collection efforts, complete outbound collection calls, maintain patient privacy, resolve client-billing problems, and collect customer payments.
Requirements
  • Bilingualism in French and English
  • Knowledge of invoicing procedures and collection techniques
  • Working knowledge of MS Office
  • Excellent communication and negotiation skills
  • Ability to work independently and adapt to a fast-changing environment
  • Attention to detail and strong analytical skills
Education and Experience
  • Minimum 2 years of corporate collection experience or 1 year of experience in a similar administrative role
  • Minimum Grade 12 diploma, bachelor's degree an asset