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Bilingual Collections Specialist
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Toronto, Ontario, Canada Randstad Canada Full timeJob Title: Bilingual Collections SpecialistRandstad Canada is seeking a highly skilled Bilingual Collections Specialist to join our team. As a key member of our collections team, you will be responsible for managing high-volume collections, communicating with clients, and resolving disputes.Key Responsibilities:Monitor account activity and balances using...
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Bilingual Collections Specialist
4 weeks ago
Toronto, Ontario, Canada Randstad Canada Full timeJob Title: Bilingual Collections SpecialistRandstad Canada is seeking a highly skilled Bilingual Collections Specialist to join our team. As a key member of our collections team, you will be responsible for managing high-volume collections, communicating with clients, and resolving disputes.Key Responsibilities:Monitor account activity and balances using...
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Bilingual Collections Specialist
4 weeks ago
Toronto, Ontario, Canada Randstad Canada Full timeJob Title: Bilingual Collections SpecialistRandstad Canada is seeking a highly skilled Bilingual Collections Specialist to join our team. As a key member of our collections team, you will be responsible for managing high-volume collections, communicating with clients, and resolving disputes.Key Responsibilities:Monitor account activity and balances using...
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Bilingual Collections Specialist
4 weeks ago
Toronto, Ontario, Canada Randstad Canada Full timeJob Title: Bilingual Collections SpecialistRandstad Canada is seeking a highly skilled Bilingual Collections Specialist to join our team. As a key member of our collections team, you will be responsible for managing high-volume collections, communicating with clients, and resolving disputes.Key Responsibilities:Monitor account activity and balances using...
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Bilingual Collections Specialist
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Toronto, Ontario, Canada Randstad Canada Full timeJob SummaryRandstad Canada is seeking a highly skilled Bilingual Collections Specialist to join our team. As a key member of our collections team, you will be responsible for resolving delinquent accounts, communicating with clients, and negotiating payment plans. Key Responsibilities Monitor account activity and balances using various systems and reports....
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Bilingual Collections Specialist
1 week ago
Toronto, Ontario, Canada Randstad Canada Full timeJob SummaryRandstad Canada is seeking a highly skilled Bilingual Collections Specialist to join our team. The ideal candidate will have a strong background in high volume collections, with excellent communication skills in both French and English.Key ResponsibilitiesMonitor account activity and balances using various systems and reports.Initiate contact with...
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Bilingual Collections Specialist
2 weeks ago
Toronto, Ontario, Canada Randstad Canada Full timeJob SummaryRandstad Canada is seeking a highly skilled Bilingual Collections Specialist to join our team. As a key member of our collections team, you will be responsible for resolving delinquent accounts and maintaining positive customer relationships.Key Responsibilities Routinely monitor account activity and balances using various systems and reports....
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Bilingual Collections Specialist
3 weeks ago
Toronto, Ontario, Canada Financeit Full timeAbout the Role:We are seeking a highly skilled Bilingual Collections Specialist to join our team at Financeit. As a key member of our collections team, you will be responsible for resolving outstanding accounts from existing customers, resolving billing problems, and reducing delinquencies.Key Responsibilities:Negotiate payment of debts in accordance with...
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Bilingual Collections Specialist
3 weeks ago
Toronto, Ontario, Canada Financeit Full timeAbout the Role:We are seeking a highly skilled Bilingual Collections Specialist to join our team at Financeit. As a key member of our collections team, you will be responsible for resolving outstanding accounts from existing customers, resolving billing problems, and reducing delinquencies.Key Responsibilities:Negotiate payment of debts in accordance with...
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Bilingual Collections Specialist
4 weeks ago
Toronto, Ontario, Canada Financeit Full timeAbout the RoleWe are seeking a highly skilled Bilingual Collections Specialist to join our team at Financeit. As a key member of our collections team, you will be responsible for resolving outstanding accounts from existing customers, resolving billing problems, and reducing delinquencies.Key ResponsibilitiesNegotiate payment of debts in accordance with...
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Bilingual Collections Specialist
4 weeks ago
Toronto, Ontario, Canada Financeit Full timeAbout the RoleWe are seeking a highly skilled Bilingual Collections Specialist to join our team at Financeit. As a key member of our collections team, you will be responsible for resolving outstanding accounts from existing customers, resolving billing problems, and reducing delinquencies.Key ResponsibilitiesNegotiate payment of debts in accordance with...
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Bilingual Collections Specialist
1 month ago
Toronto, Ontario, Canada Financeit Full timeAbout the RoleWe are seeking a highly skilled Bilingual Collections Specialist to join our team at Financeit. As a key member of our collections team, you will be responsible for resolving outstanding accounts from existing customers, resolving billing problems, and reducing delinquencies.Key ResponsibilitiesNegotiate payment of debts in accordance with...
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Bilingual Collections Specialist
1 month ago
Toronto, Ontario, Canada Financeit Full timeAbout the RoleWe are seeking a highly skilled Bilingual Collections Specialist to join our team at Financeit. As a key member of our collections team, you will be responsible for resolving outstanding accounts from existing customers, resolving billing problems, and reducing delinquencies.Key ResponsibilitiesNegotiate payment of debts in accordance with...
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Bilingual Collections Specialist
3 weeks ago
Toronto, Ontario, Canada Financeit Full timeAbout the RoleWe are seeking a highly skilled Bilingual Collections Specialist to join our team at Financeit. As a key member of our collections team, you will be responsible for resolving outstanding accounts from existing customers, resolving billing problems, and reducing delinquencies.Key ResponsibilitiesNegotiate payment of debts in accordance with...
-
Bilingual Collections Specialist
3 weeks ago
Toronto, Ontario, Canada Financeit Full timeAbout the RoleWe are seeking a highly skilled Bilingual Collections Specialist to join our team at Financeit. As a key member of our collections team, you will be responsible for resolving outstanding accounts from existing customers, resolving billing problems, and reducing delinquencies.Key ResponsibilitiesNegotiate payment of debts in accordance with...
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Bilingual Collections Specialist
2 weeks ago
Toronto, Ontario, Canada Randstad Canada Full timeJob SummaryRandstad Canada is seeking a highly skilled Bilingual Collections Specialist to join our team. The ideal candidate will have at least two years of experience in high volume collections, with a strong understanding of accounting principles and practices. They will be fluent in both French and English, with excellent written and verbal communication...
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Bilingual Collections Specialist
2 weeks ago
Toronto, Ontario, Canada Financeit Full timeAbout Financeit:We are a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada.Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase.We are a company where collaboration, inclusivity,...
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Bilingual Collections Specialist
2 weeks ago
Toronto, Ontario, Canada Financeit Full timeAbout Financeit:We are a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada.Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase.We are a company where collaboration, inclusivity,...
Bilingual Collections Specialist
2 months ago
We are seeking a highly skilled Bilingual Collections Specialist to join our team at Financeit. This role is responsible for resolving outstanding accounts from existing customers, resolving billing problems, and reducing delinquencies.
Key Responsibilities- Negotiate payment of debts in accordance with client and company guidelines
- Reduce aging and balance delinquencies
- Conduct skip tracing
- Coordinate outbound collection letters
- Suggest improvements on operational processes and establish best practices
- Produce reports, analyze data, identify trends, and provide recommendations
- Identify and escalate risks as well as potential fraud
- Update and document collection files with detailed information from clients, customers, agencies, and maintain professional communications
- Support the collections team and management on all objectives
- Minimum of 2 years' experience as a proven collections expert
- Fluency in French and English is required
- Strong understanding of consumer credit (secured and unsecured)
- Excellent collections, skip tracing, and negotiation skills
- Proven track record of curing difficult accounts
- Excellent customer service skills and de-escalation abilities
- Thorough understanding of all privacy and collection laws
- Repossession and PPSA experience is an asset
- Proficient in Word, Excel, PPT, and Google solutions (Chrome, Docs, Mail, Calendar)
- Competitive pay and performance-based bonus
- Committed to flexible work arrangements, offering hybrid workplace options
- Comprehensive medical, dental, and vision coverage + Lifestyle Account
- RRSP Matching and Parental Leave Top Up Program
- In-office massage, meditation, and workout sessions
- Virtual events such as Lunch & Learns, company parties, fun team activities, and charity initiatives
- Career learning and development programs
