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Continuous Improvement Specialist

2 months ago


Toronto, Ontario, Canada McMillan Shakespeare Limited Full time
About the Role

We are seeking a highly skilled Continuous Improvement Specialist to join our team at McMillan Shakespeare Limited. As a key member of our organization, you will play a critical role in driving process improvements and ensuring operational excellence across our business.

Key Responsibilities
  • Identify and prioritize process improvement initiatives to drive business growth and efficiency.
  • Develop and implement effective solutions to address operational challenges and improve customer satisfaction.
  • Collaborate with cross-functional teams to ensure seamless project delivery and minimal disruption to day-to-day business.
  • Manage and coordinate projects from scoping to implementation, ensuring timely completion and effective stakeholder engagement.
  • Validate proposed operational process/system changes with key business stakeholders to ensure alignment with business strategies and objectives.
  • Manage completion of all user testing requirements and ensure effective communication of project information to stakeholders.
  • Take ownership of progressing continuous improvement initiatives to timely resolution and ensure compliance with legislative, regulatory, and employer policy requirements.
What We Offer
  • A dynamic and supportive work environment that fosters growth and development.
  • Flexible/hybrid working arrangements to enhance work-life balance.
  • Novated lease benefits and discounts.
  • 12 weeks Paid Parental leave and access to our Parents Portal.
  • Exempt Employee Share Plan.
  • Paid Income Protection Insurance under MMSG default Super plan.
  • Access to a broad range of learning and development programs.
  • Career break and volunteering leave.
  • Access to Employee Assistance Program and annual Flu vaccination.
  • Lifestyle Rewards program.
About Us

At McMillan Shakespeare Limited, we are committed to fostering an environment where all differences are valued and respected. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those caring for and living with disability, to apply. Please note that all successful candidates will be required to undergo background checks.