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Construction Software Support Specialist

2 months ago

Victoria, British Columbia, Canada Plexxis Software Full time
About the Role

We are seeking a highly skilled and experienced Construction Software Support Specialist to join our team at Plexxis Software. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities
  • Provide technical support and training to clients on our Plexxis ERP Software
  • Diagnose and resolve issues related to software implementations
  • Identify and escalate situations requiring urgent attention
  • Develop and maintain strong relationships with clients to ensure their satisfaction and loyalty
Requirements
  • Minimum 2 years of experience in construction or a related field
  • Strong knowledge of construction principles and practices
  • Excellent communication and customer service skills
  • Ability to work in a team environment and prioritize tasks effectively
What We Offer
  • A competitive salary and benefits package
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A comprehensive training program to ensure your success in the role
About Plexxis Software

Plexxis Software is a leading provider of ERP software solutions for the construction industry. Our software maximizes profit and efficiency for wall and ceiling contractors through expert consulting and a drywall estimating software that unites digital takeoff, costing, construction management, mobile applications, and accounting solutions into a single, sophisticated system.

We are a small, tight-knit group of hard-working, dedicated, and fun individuals who are passionate about delivering exceptional results to our clients. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.