Documentation Expert

1 week ago


Toronto, Ontario, Canada Finance Professionals Inc. Full time
Job Summary

We are seeking a highly skilled Technical Content Specialist to join our team at Finance Professionals Inc. as a Documentation Expert.

The successful candidate will be responsible for creating complex documentation materials in accordance with our documentation standards.

Key Responsibilities
  • Develop and maintain technical documentation, including user manuals, guides, and knowledge base articles.
  • Collaborate with cross-functional teams to gather requirements and ensure documentation meets user needs.
  • Conduct research and analysis to identify areas for improvement in documentation and implement changes.
  • Review and edit documentation prepared by other team members to ensure accuracy and consistency.
  • Maintain up-to-date knowledge of industry trends and best practices in technical documentation.
Requirements
  • Strong editing and reviewing skills to ensure final product meets client expectations.
  • Excellent writing skills that clarify and communicate instructions or procedures.
  • Advanced documentation skills, including knowledge of communication and dissemination techniques and methods.
  • Ability to learn new techniques and software to support the client.
  • Bachelor's degree in Communications, English, Journalism, Business, or related field.
  • Certification in Technical or Business Writing is an asset.
  • 5-9 years of technical/business writing experience.


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