Retail Operations Manager

2 months ago


NiagaraontheLake, Ontario, Canada 1736177 ONTARIO INC. Full time
About the Role

We are seeking a highly skilled and experienced Sales Supervisor to join our team at 1736177 ONTARIO INC. as a key member of our sales operations team.

Key Responsibilities
  • Assign Sales Tasks: Oversee the daily activities of sales staff, ensuring they are meeting sales targets and providing excellent customer service.
  • Staff Management: Hire, train, and develop sales staff to ensure they have the necessary skills and knowledge to excel in their roles.
  • Inventory Management: Order merchandise and authorize returns to ensure optimal inventory levels and minimize losses.
  • Sales Performance: Analyze sales data and prepare reports to identify trends and areas for improvement.
  • Customer Service: Resolve customer complaints and issues in a timely and professional manner.
  • Team Leadership: Supervise and coordinate the activities of sales staff, providing guidance and support as needed.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: Experience in sales or retail operations is an asset
  • Language: English
  • Work Hours: 40 hours per week

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