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Softgoods Department Leader

3 months ago

Oshawa, Ontario, Canada Sportchekjobs Full time

Key Responsibilities

  1. As the Softgoods Department Manager, you will embody a passion for sports and maintain an active lifestyle.
  2. Upholding visual merchandising standards for apparel and footwear will be a key focus.
  3. You will foster a positive and engaged atmosphere while interacting with customers and team members, taking charge of coaching and developing your staff.
  4. As a representative and leader of the customer experience, you will strive to build strong relationships with customers and mentor your team to ensure they provide the same level of service.
  5. Guide and enhance your department team by establishing clear expectations, maintaining open communication, and offering continuous coaching and constructive feedback.
  6. Develop and oversee a daily sales strategy and operational plan for the department.
  7. Create tailored development plans for full-time employees, offering support and coaching to address any performance gaps.
  8. Effectively communicate skills through productive meetings, huddles, and coaching sessions.
  9. Promote and sustain a positive work culture for all staff members.

Qualifications

  1. Business Acumen – you possess a customer-centric mindset and are adept at planning, executing, and driving sales initiatives.
  2. Leadership Skills – you lead by example and are passionate about coaching, developing, and motivating your team.
  3. Brand Advocacy – you take pride in our brand and are committed to our mission.
  4. If you are an experienced retail manager with a dedication to people, our industry, and delivering an outstanding customer experience, this role is a perfect fit.
  5. A minimum of 2 years of experience in a retail setting, ideally in a supervisory capacity.
  6. A proven history of driving business growth and delivering exceptional customer service.
  7. An interest in or experience within the sports or sporting goods sector is advantageous.

About Our Company

At Sport Chek, we aim to discover what inspires you and help you build your career from that foundation. As Canada's premier destination for footwear, apparel, and sporting goods, we believe that sport and activity can significantly influence your style, relationships, and mindset. Collaborating with colleagues across the Canadian Tire family of companies, you will be part of a supportive network of like-minded individuals who leverage their collective expertise to best serve customers nationwide.

Commitment to Diversity and Inclusion

We are dedicated to cultivating an environment where everyone feels they belong, and where diversity, inclusion, and equity are integral to our operations. We strive to create a workplace culture that treats all individuals with respect and dignity, honoring their unique backgrounds and identities.

Accommodations

We firmly believe that inclusion is essential. We welcome and encourage applications from individuals belonging to equity-seeking groups, including those who identify as racialized, Indigenous, 2SLGBTQIA+, women, and people with disabilities. If you require any accommodations during the application or interview process, please inform us, and we will work with you to meet your needs.