Insurance Account Manager
1 month ago
Are you a customer-focused individual with a passion for delivering exceptional service? Do you thrive in a fast-paced environment where no two days are the same? We're seeking a highly motivated and results-driven Account Manager to join our team at Aleem Ravji Insurance and Financial Services.
Key Responsibilities:- Provide customers with tailored solutions to meet their insurance needs, offering advanced guidance and expertise on Desjardins products.
- Deliver outstanding inbound and/or outbound advice and service, aiming to provide complete and correct solutions the first time.
- Act as a process/product expert to address customer concerns, being accountable for problem-solving and/or raising matters to the appropriate people.
- Work towards achieving set goals while being an ambassador for innovation, offering exemplary experiences and trusted advice.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Provide prompt, accurate, and friendly customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Work with the agent to establish and meet marketing goals.
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
- Successful track record of meeting sales goals/quotas preferred.
- Excellent interpersonal skills.
- Excellent communication skills - written, verbal, and listening.
- Proactive in problem-solving.
- Dedicated to customer service.
- Ability to multi-task.
- Ability to make presentations to potential customers.
- Passionate, engaging, and have a desire to consistently and compassionately deliver superior customer experience.
- Property & Casualty license (preferred/must be able to obtain).
We offer a competitive compensation package with salary, uncapped commission, vacation, and personal days, benefits. (Expected earnings: $60,000-70,000)
We welcome applications from people with disabilities. Accommodations are available upon request for applicants in all aspects of the recruitment process.
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