Life Insurance Administrator

1 month ago

Vaughan, Ontario, Canada Masters Insurance Limited Full time
Job Title: Life Insurance Administrator

Masters Insurance Limited is seeking a highly organized and detail-oriented Life Insurance Administrator to join our team. As a Life Insurance Administrator, you will provide administrative support to our Life Insurance Advisors, ensuring that our clients receive exceptional service and support.

Key Responsibilities:
  • Prepare insurance carrier illustrations, proposals, and applications for clients
  • Place orders for insurance policy underwriting requirements
  • Submit life, disability, and critical illness insurance applications to insurance companies
  • Proactively follow up on pending cases to ensure company service standards are met
  • Ensure timely and compliant policy issuance and settlement processing
  • Provide Advisors with updates on ongoing policy cases
  • Identify potential concerns and assist Advisors with solutions
  • Provide quotations for proposed policy changes
  • Respond to client calls and answer queries relating to coverage and billing
  • Resolve issues regarding client premiums, account reconciliation, and other issues
  • Maintain hardcopy and electronic client files
  • Provide backup to team members during periods of absence
  • Prepare annual commission report for auditors
Requirements:
  • 3+ years of administrative experience in the life insurance industry
  • Knowledge of life insurance terminology and products
  • Experience with insurance carriers' products, software, and websites
  • Advanced proficiency in Microsoft Office programs: Excel, Word, PowerPoint, and Outlook
  • Proven accurate data entry skills and attention to detail
  • Life License (LLQP), or the willingness to obtain within 1 year of continuous employment
  • Excellent organizational and time management skills
  • Ability to work independently while being committed to functioning as a team player
  • Professional interpersonal and communication skills, both verbal and written
  • Ability to multi-task in a fast-paced and challenging environment

Masters Insurance Limited is an equal opportunity employer committed to an inclusive workplace. We will accommodate the needs of applicants in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act throughout all stages of the recruitment and selection process.

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