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IT Support Specialist

2 months ago

PointeClaire, Quebec, Canada FPInnovations Full time

At FPInnovations, we're committed to fostering a culture of innovation and excellence. As a key member of our IT team, you'll play a vital role in supporting our organization's technology infrastructure.

As an IT Support Specialist, you'll be responsible for ensuring the smooth operation of our computer systems, networks, and software applications. You'll work closely with our internal clients to resolve technical issues, provide training and support, and implement new technologies to enhance our business operations.

Key Responsibilities:

  • Provide technical support and assistance to internal clients, including troubleshooting and resolving hardware and software issues.
  • Install, configure, and maintain computer systems, networks, and software applications.
  • Develop and implement technical solutions to improve business processes and efficiency.
  • Collaborate with the IT team to design and implement new technologies and systems.
  • Ensure the security and integrity of our computer systems and data.

Requirements:

  • Relevant education and experience in computer systems, networking, or a related field.
  • Strong technical skills and knowledge of computer systems, software applications, and networking protocols.
  • Excellent communication and interpersonal skills, with the ability to work effectively with internal clients and the IT team.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects.
  • Commitment to ongoing learning and professional development.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation and benefits package.
  • A hybrid telework policy.
  • A Monday to Friday work week with flexible scheduling options.