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Client Support Specialist
3 months ago
Trouw Nutrition is dedicated to 'Feeding the Future' through innovative and sustainable practices in animal nutrition. We are seeking a Customer Service Representative - Fixed Term to enhance our operations. This role is essential for ensuring the seamless execution of customer service and sales development initiatives.
Role Overview: Delivering Exceptional Customer Support.
Key Responsibilities:
Address customer inquiries, requests, and concerns related to various animal nutrition products. Maintain high levels of customer satisfaction through outstanding service. Suggest innovative strategies to enhance market presence. Process incoming orders, respond to questions, and resolve issues efficiently. Provide information regarding product range, pricing, and delivery timelines (training will be provided). Engage in continuous process improvements.Required Skills and Qualifications:
Previous experience in retail with a strong focus on customer service. Proficient in customer management and organizational skills. Ability to multitask effectively in a dynamic environment. High level of proficiency in computer applications, including Microsoft Office.Expectations from the Role:
Interact directly with a diverse client base, including distributors and individual customers. Exhibit strong collaboration, organizational, and communication skills (both written and verbal). Demonstrate a commitment to continuous improvement and teamwork. This is a fixed-term position with potential for future opportunities. On-site work is required.Why You Will Appreciate Working with Us:
Global Benefits:
Be part of our mission to promote sustainability with opportunities for growth within Trouw Nutrition. Experience a culture of diversity and inclusion, valuing every individual.Local Benefits:
Competitive vacation pay.Next Steps:
We are committed to providing a smooth candidate experience and will review applications promptly. Thank you for considering a career with us and sharing our vision to innovate in food production.
Candidates under consideration will undergo a background check.
We encourage applications from qualified individuals, including women, Indigenous peoples, persons with disabilities, and members of visible minorities.
Our core values are integral to our operations: Passion | Inclusivity | Integrity | Trust | Curiosity.
#SPTN
