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Academic Program Coordinator

3 months ago


Toronto, Ontario, Canada University of Toronto Full time

Position Overview:

The University of Toronto's Rotman School of Management is seeking a dedicated individual to join the Registrarial Services team. This role is essential in managing and overseeing the administration of student records for a diverse cohort of approximately 1300 students enrolled in master's and diploma programs.

About the Institution:
The Rotman School of Management is renowned for its commitment to academic excellence and innovative research. Situated in the heart of Canada's financial district, we strive to create impactful learning experiences that benefit both business and society.

Key Responsibilities:

  • Manage the collection and analysis of data related to student records.
  • Evaluate existing processes and suggest enhancements for records management.
  • Develop and implement strategies for efficient registration and enrollment procedures.
  • Analyze enrollment trends and provide recommendations for course offerings and scheduling.
  • Guide students in understanding program and course requirements, offering various options and potential outcomes.
  • Oversee the operational workflow associated with enrollment and graduation processes.
  • Compile and distribute evaluations for programs and courses.

Essential Qualifications:

  • A Bachelor's Degree or an equivalent combination of education and experience.
  • A minimum of four years of relevant experience in an academic setting, preferably within registrarial services.
  • Proficiency in managing records and student registration systems.
  • Experience in developing statistical reports and data analysis.
  • Strong attention to detail and accuracy in data entry and records management.
  • Advanced skills in MS Excel and Word.
  • Familiarity with ROSI and the ability to integrate with other software for data management.
  • Excellent communication skills, both written and verbal, with strong organizational and analytical abilities.
  • Capability to work independently and manage multiple tasks under pressure.

Preferred Qualifications:

  • Knowledge of SGS policies and practices.
  • Familiarity with Rocket Shuttle systems.
  • Understanding of Rotman graduate programs.
  • Prior experience with University of Toronto systems.

Attributes for Success:

  • Adaptability and resourcefulness.
  • Strong interpersonal skills and approachability.
  • Ability to communicate effectively with a diverse community.
  • Team-oriented mindset with a focus on procedural efficiency.

Commitment to Diversity:
The University of Toronto values diversity and encourages applications from individuals who identify as members of Indigenous, Black, racialized, and 2SLGBTQ+ communities, as well as persons with disabilities and other equity-deserving groups.