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Customer Service Representative

2 months ago

Innisfail, Canada Kreate Systems Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our team as a Receptionist at Kreate Systems. As a key member of our front-line staff, you will be responsible for providing exceptional customer service and ensuring a smooth day-to-day operation of our office.

Key Responsibilities
  • Customer Service: Greet clients and visitors, respond to inquiries, and provide information on our services and policies.
  • Switchboard Operations: Answer and direct phone calls, take messages, and transfer calls to the appropriate staff member.
  • Administrative Support: Perform various administrative tasks, such as data entry, filing, and maintaining records.
  • Communication: Relay information to clients and staff, and ensure that all communication is clear and concise.
  • Logistics: Schedule appointments, confirm meetings, and maintain a calendar of events.
  • Record-Keeping: Maintain accurate and up-to-date records of client interactions, correspondence, and other relevant information.
Requirements
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year.
  • Experience: 1 to less than 7 months of experience in a similar role.
  • Language: Fluency in English.
Work Environment

As a Receptionist at Kreate Systems, you will work in a fast-paced environment with a high level of attention to detail. You will be required to work independently and as part of a team to achieve our goals.

Benefits
  • Dental Plan: Comprehensive dental coverage for you and your family.
  • Health Care Plan: Access to a wide range of medical services and benefits.
  • Vision Care Benefits: Coverage for eye exams, glasses, and contact lenses.
  • Free Parking: Convenient parking available on site.