Customer Service Representative
3 weeks ago
Job Summary: We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Kreate Systems. As a key member of our front-line staff, you will be responsible for providing exceptional customer service, responding to inquiries, and resolving issues in a timely and professional manner.
Key Responsibilities:
- Customer Service: Respond to customer inquiries, resolve issues, and provide information on our products and services.
- Switchboard Operations: Answer and direct phone calls, take messages, and provide basic information to clients and the public.
- Administrative Support: Perform clerical duties, such as filing, sorting, and distributing mail, as well as maintaining work records and logs.
- Scheduling: Schedule and confirm appointments, and maintain accurate records of client interactions.
Requirements:
- Education: College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year.
- Experience: 1 to less than 7 months of experience in a customer service or administrative role.
- Skills: Excellent communication and interpersonal skills, ability to work independently, and attention to detail.
What We Offer:
- Competitive Salary: A competitive salary and benefits package, including dental, health care, and vision care benefits.
- Free Parking: Free parking available on site.
- Work-Life Balance: A dynamic and fast-paced work environment with opportunities for growth and development.
How to Apply: If you are a motivated and customer-focused individual looking for a challenging and rewarding role, please submit your application, including your resume and cover letter, to [insert contact information].
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