Customer Service Representative

3 weeks ago


Innisfail, Canada Federated Co-operatives Limited Full time

Job Title: Courtesy Clerk

Job Summary:

We are seeking a highly motivated and customer-focused Courtesy Clerk to join our team at Innisfail Food Store. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, ensuring accurate processing of sale transactions, and maintaining a clean and safe work environment.

Responsibilities:

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Process sales transactions accurately and efficiently, handling cash, credit card, and other payment methods
  • Bag and assist with carrying out purchases, ensuring customer satisfaction and convenience
  • Set up and maintain merchandise displays, creating an attractive and inviting store environment
  • Verify prices on items for cashiers, ensuring accuracy and efficiency
  • Maintain a clean and safe work environment, adhering to company standards and regulations
  • Perform additional duties as assigned by the manager, supporting the team and achieving business objectives

Qualifications:

  • Exceptional attention to detail and quality, ensuring accuracy and efficiency in all tasks
  • Outstanding customer service and communication skills, providing a positive experience for customers
  • Ability to work in a fast-paced environment, adapting to changing situations and priorities
  • Team player with the ability to work independently, supporting colleagues and achieving business objectives
  • Ability to lift up to 50 lbs, with some heavy lifting required
  • Applicants must be over 14 years old, meeting employment standards and regulations

Total Rewards:

At Federated Co-operatives Limited, we value our team members and are committed to their well-being and success. As part of our dedication to providing a supportive working environment, we offer a range of Total Rewards:

  • Loyalty Discount Program: Enjoy discounts on merchandise as a token of appreciation for your dedication
  • Employee and Family Assistance Program: Access confidential counseling, resources, and support services for you and your family
  • Team Member Volunteer Program: Get involved in community initiatives and make a positive impact through volunteer opportunities
  • Long Term Service Awards: Recognize and celebrate milestones in your career with us
  • Career and Development Opportunities: Take advantage of growth opportunities and advance your career within our organization

We are proud to uphold our Brand Values of Integrity, Responsibility, and Community, offering competitive salaries, opportunities for advancement and personal growth, and benefits based on employment status. As a COR certified organization, we are dedicated to providing our team members and customers with a safe working and shopping environment.

How to Apply:

If you're ready to join our team and deliver exceptional service to our customers, please submit your resume online, along with three references and a cover letter highlighting your relevant experience and availability.



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