Customer Service Representative
2 weeks ago
Customer Service Role at Federated Co-operatives Limited
We are seeking a skilled Customer Service Representative to join our team at Federated Co-operatives Limited. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.
Key Responsibilities:
- Greet customers and respond to their inquiries in a professional and courteous manner
- Process sales transactions accurately and efficiently
- Assist customers with carrying out their purchases and provide additional support as needed
- Maintain a clean and safe work environment, adhering to company standards and policies
- Perform additional duties as assigned by the manager, including setting up and maintaining merchandise displays
Requirements:
- Exceptional communication and interpersonal skills, with the ability to work effectively with customers and colleagues
- Strong organizational skills, with the ability to multitask and prioritize tasks in a fast-paced environment
- Ability to work independently and as part of a team, with a positive and professional attitude
- Physical ability to lift up to 50 pounds, with some heavy lifting required
- Availability to work a variety of shifts, including weekdays and weekends
Total Rewards:
At Federated Co-operatives Limited, we value our team members and are committed to their well-being and success. As part of our dedication to providing a supportive working environment, we offer a range of Total Rewards, including:
- Competitive salary and benefits package
- Opportunities for career advancement and professional growth
- Employee and Family Assistance Program, providing confidential counseling and support services
- Loyalty Discount Program, offering discounts on merchandise and services
How to Apply:
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume, cover letter, and three professional references to our online application portal.
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