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Lead Engineering Manager, Customer Experience

3 months ago

Ottawa, Ontario, Canada Babylist Full time

Company Overview

Babylist stands as a premier platform dedicated to families, offering a variety of services tailored for expecting parents and their support networks. With an emphasis on empowering parents to make informed choices, maintain connections, and nurture healthy families, Babylist has developed a widely-used baby registry that caters to millions. The organization has broadened its scope to include health and wellness solutions, content creation, and additional services, solidifying its position as a significant entity in the baby product sector.

Position: Senior Engineering Manager, Consumer Experience

Role Overview

The Senior Engineering Manager will oversee a team focused on enhancing Babylist's fundamental product, specifically the registry feature. This position requires collaboration with cross-functional teams and the execution of strategic initiatives aimed at elevating user experience and product capabilities. The successful candidate will be a seasoned leader with a robust technical foundation, adept at cultivating a culture of excellence and innovation within the team.

Key Responsibilities

  • Direct a team of software engineers to execute critical initiatives and propel product development
  • Work in conjunction with various departments to ensure alignment with organizational objectives
  • Guide and nurture engineering talent, promoting a culture of ongoing improvement
  • Offer technical expertise and support for architectural decisions
  • Effectively communicate with stakeholders across all levels of the organization

Required Qualifications

  • Previous experience as a high-achieving engineer
  • Proven success in developing consumer-facing products
  • Demonstrated leadership in constructing and scaling engineering teams
  • Expertise in testing, monitoring, and sustaining production systems
  • Effective collaboration with senior leadership on strategic projects
  • A minimum of 5 years of experience in an Engineering Manager role

Why Consider Babylist

  • Opportunity to contribute to meaningful products that enhance users' lives
  • Supportive workplace with an emphasis on work-life balance
  • Commitment to diversity, equity, and inclusion
  • Competitive salary and benefits package
  • Opportunities for professional advancement and development