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Graduate Programs Administrative Coordinator

3 months ago


Burnaby, British Columbia, Canada Simon Fraser University Full time

Union/Affiliation: C.U.P.E. Local 3338

Pay Range: $2,017.59 to $2,283.96 bi-weekly

Department: Faculty of Education - Graduate Programs

Position Grade: 7

Number of Openings: 1

Biweekly Hours: 70

About Us

Simon Fraser University stands as a prominent research institution dedicated to fostering an inclusive and sustainable future. Our mission is to create and connect knowledge, learning, and community to achieve deeper understanding and meaningful impact. We are committed to excellence, innovation, belonging, and community in all our endeavors.

The Faculty of Education at SFU is a vibrant and inclusive community of students, researchers, practitioners, and staff, all dedicated to advancing the field of education through scholarly inquiry and community engagement. We empower learners to become leaders who inspire others.

Role Overview

This position entails providing comprehensive administrative support to the Graduate Programs within the Faculty of Education. Under the guidance of the Manager, the role involves responding to inquiries related to Master's and PhD programs, as well as offering information about admission and registration policies. The incumbent will work to resolve both routine and complex issues that may arise.

The role requires effective liaison with faculty, students, staff, and external partners to coordinate various aspects of program admissions, registration, course scheduling, events, policies, comprehensive and oral examinations, and graduation processes. Additionally, the position includes training, assigning, and overseeing the work of new and temporary staff members.

Qualifications

The ideal candidate will possess a high school diploma along with one year of post-secondary education, complemented by training and experience in office procedures and environments. A minimum of three years of relevant experience is required, although an equivalent combination of education and experience may be considered.

  • Strong understanding of university regulations, policies, and procedures.
  • Exceptional organizational and time-management abilities, with a proven capacity to prioritize tasks effectively.
  • Excellent interpersonal and communication skills, both oral and written.
  • Ability to exercise sound judgment and initiative while communicating with tact and diplomacy.
  • Thorough knowledge of standard office practices, procedures, methods, and equipment.

What We Provide

At SFU, we strive to ensure that our employees feel valued and supported, promoting a healthy work-life balance and opportunities for professional growth and development. For employees who are members of the Canadian Union of Public Employees (CUPE Local 3338), we offer:

  • Three weeks of vacation (prorated for the first year)*
  • A hybrid work program for eligible positions
  • An employer-paid defined benefit pension plan
  • On-campus tuition waiver for employees and their immediate family members*
  • Funding for professional development expenses*
  • And additional benefits

*Benefits are prorated for part-time employees.

Additional Information

For external candidates, the starting salary will be at the first step of the salary range.