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Aviation Operations Manager

2 months ago

Edmonton, Alberta, Canada Airborne Solutions Full time

Job Title: Aviation Operations Manager - Fixed Wing

Reports to: General Manager, CEO

Department: Fixed Wing

Job Summary:

Responsibilities/Duties:

  • Oversee day-to-day operations in the Fixed Wing Department, ensuring compliance with relevant regulations and company policies.
  • Develop and implement effective scheduling strategies for patrols, ensuring optimal resource allocation and minimizing downtime.
  • Monitor and oversee patrol operations, ensuring that all activities are conducted in accordance with company standards and regulatory requirements.
  • Collaborate with the Maintenance department to coordinate scheduling and ensure that all aircraft are properly maintained and serviced.
  • Act as a liaison with Transport Canada, ensuring compliance with all regulatory requirements and maintaining open communication channels.
  • Develop and implement strategies to ensure regulatory compliance, including staying up-to-date with amendments and changes to relevant regulations.
  • Liaise with clients to schedule and plan patrols, ensuring that their needs are met and expectations are exceeded.
  • Work closely with the Chief Pilot to develop and implement effective hiring, training, and scheduling strategies for pilots.
  • Review and approve timesheets and per diems, ensuring that all personnel are properly compensated for their work.
  • Participate in the development and implementation of the AES Emergency Response Plan, ensuring that all personnel are trained and prepared to respond to emergencies.
  • Provide after-hours support to clients and crew members, ensuring that all issues are addressed promptly and efficiently.
  • Develop and implement strategies to recruit and train new personnel, ensuring that the department has the necessary skills and expertise to meet its objectives.
  • Manage budgets and base expenses, including rates for aircraft, ensuring that the department operates within its allocated budget.
  • Oversee building maintenance, including snow removal, cleaning schedules, and other essential services.
  • Represent the company at COSH/AOSH Safety Meetings, ensuring that all safety protocols are followed and that the department is compliant with all relevant regulations.
  • Develop and implement corrective action plans, including conducting root cause analyses and implementing corrective actions to prevent future issues.
  • Ensure compliance with internal and external audits, ensuring that all documentation and records are accurate and up-to-date.
  • Assist in the development and implementation of quotes for both surveillance and charter services, ensuring that all proposals are accurate and competitive.
  • Work closely with clients to ensure that all maps and patrols are accurate and up-to-date.
  • Develop and implement strategies to ensure that all reports are accurate and timely, including annual patrol final reports.
  • Review and approve reports before sending them to clients, ensuring that all information is accurate and complete.
  • Provide support to pilots flying aerial surveillance patrols, ensuring that all issues are addressed promptly and efficiently.
  • Troubleshoot issues with clients, including resolving any disputes or concerns related to reports, mapping, or other services.
  • Review and approve invoices and POs for clients, ensuring that all transactions are accurate and compliant with company policies.
  • Ensure that all pilots are properly prepared for flight, including conducting regular spot checks of flight tickets and other documentation.

Competencies:

  • Multitasking and prioritization.
  • Attention to detail and accuracy.
  • Excellent customer service and communication skills.
  • Strong conflict management and negotiation skills.
  • Ability to work effectively in a fast-paced environment and adapt to changing priorities and deadlines.