Food Service Operations Manager
4 weeks ago
The role of the Food Service Operations Manager at Red Swan Pizza involves overseeing the daily activities of our culinary establishment, ensuring a high standard of service and operational efficiency.
Qualifications- Education: Completion of a college, CEGEP, or other non-university certificate or diploma from a program lasting 1 to 2 years.
- Experience: A minimum of 1 year and up to 2 years in a similar role.
- Establish the type of services to be provided and implement effective operational procedures.
- Conduct performance evaluations for staff members.
- Organize and manage inventory effectively.
- Ensure compliance with health and safety regulations.
- Negotiate contracts with suppliers for food and other necessary supplies.
- Engage with clients regarding catering services or facility usage.
- Contribute to the development and execution of marketing strategies.
- Address and resolve customer complaints or concerns promptly.
- Deliver exceptional customer service consistently.
- Plan, organize, direct, control, and assess daily operations.
- Proficient in MS Access, MS Excel, MS Office, MS Outlook, MS PowerPoint, MS Windows, and MS Word.
- Fast-paced setting requiring the ability to work under pressure.
- Physically demanding tasks with a combination of sitting, standing, and walking.
- Ability to stand for extended periods.
- Detail-oriented and accurate.
- Strong client focus with excellent interpersonal skills.
- Outstanding oral and written communication abilities.
- Flexible, organized, and reliable team player.
- Job Type: Permanent
- Work Language: English
- Work Hours: 35 to 40 hours per week
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