Customer Service Ambassador

2 months ago


Aurora, Ontario, Canada Farm Boy Inc. Full time
Job Title: Customer Service Representative

At Farm Boy Inc., we are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. This role is responsible for delivering exceptional customer service and support to our valued customers, ensuring a positive shopping experience that meets our high standards.

Key Responsibilities:
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Utilize knowledge of products and services to make recommendations and provide solutions to customers.
  • Maintain a clean and organized store environment, adhering to health and safety standards.
  • Work collaboratively with colleagues to achieve sales goals and provide excellent customer service.
  • Participate in ongoing training and development to enhance product knowledge and customer service skills.
Requirements:
  • Superior customer service and communication skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Fluency in English and French is an asset.
Work Environment:

The Customer Service Representative will work in a retail environment, standing for long periods and lifting heavy objects as required. The role requires adaptability to temperature changes and the ability to work in a team environment.

Accommodation is available upon request for applicants and employees with disabilities.



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