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Veterinary Client Support Specialist

3 months ago

Calgary, Alberta, Canada VCA Canada Full time

Position Overview: Veterinary Client Support Specialist

Department: Dentistry and Oral Surgery

Location: Calgary, AB

VCA Canada is seeking a dedicated Veterinary Client Support Specialist to enhance our Dentistry team. We are in search of a friendly yet highly professional individual to assist in our mission of providing exceptional service to our medical teams, clients, and their beloved pets.

Key Responsibilities

The successful candidate will possess a blend of organizational skills, composure in high-pressure situations, and a strong focus on customer service. Ideal qualifications include:

  • Experience in customer service and administrative roles within a veterinary environment
  • Familiarity with medical terminology and veterinary software systems
  • Outstanding client interaction skills
  • A compassionate, supportive, and optimistic demeanor
  • Ability to prioritize tasks effectively, adapt to changes, and remain flexible
  • Initiative to independently manage responsibilities
  • Strong attention to detail coupled with excellent time management abilities
  • Availability for modified shift work, including evenings
  • Consistent attendance and punctuality
  • Proficiency in MS Office and effective communication skills
  • Previous veterinary experience or completion of an accredited Veterinary Assistant program is advantageous

Benefits Offered by VCA Canada

As part of our organization, you will contribute significantly to the well-being of pets and their families. Our extensive network of facilities across Canada provides a unique and supportive work environment.

  • RRSP Employer 5% Match Program to assist in your financial planning
  • Access to a comprehensive Medical Library with numerous resources
  • Competitive compensation along with health and dental benefits
  • Opportunities for professional development and career advancement
  • Annual uniform allowance and referral bonus programs
  • Personal pet care discounts and additional perks

We look forward to your application and the potential to make a meaningful impact in the lives of pets and their families.