Veterinary Diagnostic Support Specialist
4 weeks ago
We are seeking a highly skilled and driven Veterinary Diagnostic Support Specialist to join our team at Antech Diagnostics. As a key member of our support team, you will play a critical role in ensuring the success of our clients by providing exceptional installation, onboarding, and training services for our in-house diagnostic solutions.
Key Responsibilities:
- Provide outstanding installation, onboarding, and training services for our in-house diagnostic solutions
- Install and configure hardware and software components of our diagnostic systems
- Develop and deliver comprehensive training programs for our clients and their staff
- Offer ongoing technical support and troubleshooting services to ensure seamless operation of our diagnostic systems
- Collaborate with our sales and technical support teams to ensure seamless integration of our products and services
Requirements:
- Bachelor's degree in a related field or equivalent experience
- 4+ years of relevant technical experience, preferably in the veterinary medicine field
- Excellent communication and interpersonal skills, with the ability to work effectively with clients and internal stakeholders
- Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues
- Intermediate knowledge of Microsoft Office Suite and other computer software
What We Offer:
- A competitive salary and benefits package
- The opportunity to work with a leading provider of in-house diagnostic solutions for the veterinary industry
- A dynamic and supportive work environment with opportunities for professional growth and development
Travel Requirements:
This role requires extensive travel, with frequent clinic visits and overnight stays, up to 75% of the time.
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