Technical Support Specialist

1 week ago


Calgary, Alberta, Canada FIBERCOMM COMMUNICATIONS LTD Full time
About the Role

FIBERCOMM COMMUNICATIONS LTD is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our users, ensuring they have a seamless experience with our systems and services.

Key Responsibilities
  • Technical Support: Respond to user inquiries and resolve technical issues related to computer systems, software, and network connectivity.
  • Problem-Solving: Analyze and troubleshoot complex technical problems, using technical manuals and online resources to find solutions.
  • User Training: Provide training and guidance to users on how to use our systems and software, ensuring they have the necessary skills to perform their tasks efficiently.
  • Team Leadership: Supervise and mentor junior technical support staff, providing guidance and support to ensure they meet the required standards.
  • System Administration: Set up and configure computer systems, networks, and software, ensuring they are secure and functioning correctly.
  • Backup and Recovery: Perform regular backups and recoveries of critical data, ensuring business continuity in the event of a disaster.
  • Customer Service: Provide exceptional customer service, responding to user inquiries and resolving issues in a timely and professional manner.
Requirements
  • Education: A college diploma or equivalent experience in a related field.
  • Experience: 2 years of experience in a technical support role, with a strong background in computer systems, software, and network administration.
  • Language: Fluency in English, with excellent communication and interpersonal skills.
  • Work Hours: 40 hours per week, with flexibility to work overtime as required.
Preferred Qualifications
  • Support for Newcomers and Refugees: Experience working with government or community programs that support newcomers and refugees.
  • Support for Youths: Experience working with government or community programs that support youth employment.
  • Support for Veterans: Experience working with government or community programs that support veterans.
  • Support for Indigenous People: Experience working with government or community programs that support Indigenous people.
  • Support for Visible Minorities: Experience working with government or community programs that support visible minorities.


  • Calgary, Alberta, Canada Hygge Energy Inc Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Hygge Energy Inc. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our clients, ensuring their issues are resolved efficiently and effectively.Key Responsibilities:Respond to client...


  • Calgary, Alberta, Canada Hygge Energy Inc Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Hygge Energy Inc. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our clients, ensuring their issues are resolved efficiently and effectively.Key Responsibilities:Respond to client...


  • Calgary, Alberta, Canada Rcom Communication Ltd Full time

    {"h2": "Job Summary", "p": "We are seeking a highly skilled Technical Support Specialist to join our team at Rcom Communication Ltd. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers, resolving issues, and ensuring a positive user experience.", "ul": [{"li": "Provide technical support to customers...


  • Calgary, Alberta, Canada Rcom Communication Ltd Full time

    {"h2": "Job Summary", "p": "We are seeking a highly skilled Technical Support Specialist to join our team at Rcom Communication Ltd. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers, resolving issues, and ensuring a positive user experience.", "ul": [{"li": "Provide technical support to customers...


  • Calgary, Alberta, Canada Motiv Studio Ltd. Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Motiv Studio Ltd. as a key member of our technical support team.Job SummaryThe Technical Support Specialist will be responsible for providing technical assistance and support to our clients and internal teams. This includes troubleshooting...


  • Calgary, Alberta, Canada Motiv Studio Ltd. Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Motiv Studio Ltd. as a key member of our technical support team.Job SummaryThe Technical Support Specialist will be responsible for providing technical assistance and support to our clients and internal teams. This includes troubleshooting...


  • Calgary, Alberta, Canada Motiv Studio Ltd. Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Motiv Studio Ltd. as a key member of our technical support team.Job Summary:The Technical Support Specialist will be responsible for providing technical assistance and support to our clients and internal teams. This includes troubleshooting...


  • Calgary, Alberta, Canada Motiv Studio Ltd. Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Motiv Studio Ltd. as a key member of our technical support team.Job Summary:The Technical Support Specialist will be responsible for providing technical assistance and support to our clients and internal teams. This includes troubleshooting...


  • Calgary, Alberta, Canada F12 Full time

    {"h2": "Job Title: Technical Support Specialist", "p": "At F12, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients, troubleshooting issues, and implementing solutions. If you have a passion for technology and enjoy working...


  • Calgary, Alberta, Canada F12 Full time

    {"h2": "Job Title: Technical Support Specialist", "p": "At F12, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients, troubleshooting issues, and implementing solutions. If you have a passion for technology and enjoy working...


  • Calgary, Alberta, Canada FIBERCOMM COMMUNICATIONS LTD Full time

    Job Title: Technical Support SpecialistFIBERCOMM COMMUNICATIONS LTD is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems, networks, and internet connectivity.Key Responsibilities:Respond to user...


  • Calgary, Alberta, Canada FIBERCOMM COMMUNICATIONS LTD Full time

    Job Title: Technical Support SpecialistFIBERCOMM COMMUNICATIONS LTD is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems, networks, and internet connectivity.Key Responsibilities:Respond to user...


  • Calgary, Alberta, Canada Motiv Studio Ltd. Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Motiv Studio Ltd. as a key member of our technical support team.Job Summary:The Technical Support Specialist will be responsible for providing technical assistance and support to our clients and internal teams. This includes troubleshooting...


  • Calgary, Alberta, Canada Motiv Studio Ltd. Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Motiv Studio Ltd. as a key member of our technical support team.Job Summary:The Technical Support Specialist will be responsible for providing technical assistance and support to our clients and internal teams. This includes troubleshooting...


  • Calgary, Alberta, Canada F12 Full time

    About the RoleF12 is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our employees, ensuring that they have the necessary tools and resources to perform their jobs efficiently.Key ResponsibilitiesTechnical Support: Respond to...


  • Calgary, Alberta, Canada F12 Full time

    About the RoleF12 is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our employees, ensuring that they have the necessary tools and resources to perform their jobs efficiently.Key ResponsibilitiesTechnical Support: Respond to...


  • Calgary, Alberta, Canada F12 Full time

    About the RoleF12 is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our employees, ensuring that they have the necessary tools and resources to perform their jobs efficiently.Key ResponsibilitiesTechnical Support: Respond to...


  • Calgary, Alberta, Canada F12 Full time

    About the RoleF12 is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our employees, ensuring that they have the necessary tools and resources to perform their jobs efficiently.Key ResponsibilitiesTechnical Support: Respond to...


  • Calgary, Alberta, Canada Infantry Pictures Inc Full time

    {"h2": "Job Summary", "p": "At Infantry Pictures Inc, we are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems. Your expertise will be invaluable in resolving issues and ensuring a smooth user...


  • Calgary, Alberta, Canada Infantry Pictures Inc Full time

    {"h2": "Job Summary", "p": "At Infantry Pictures Inc, we are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems. Your expertise will be invaluable in resolving issues and ensuring a smooth user...