Technical Support Specialist

10 hours ago

Calgary, Alberta, Canada Motiv Studio Ltd. Full time
Job Title: Technical Support Specialist

We are seeking a highly skilled Technical Support Specialist to join our team at Motiv Studio Ltd. as a key member of our technical support team.

Job Summary:

The Technical Support Specialist will be responsible for providing technical assistance and support to our clients and internal teams. This includes troubleshooting and resolving technical issues, providing training and guidance, and maintaining a comprehensive knowledge base of technical solutions.

Key Responsibilities:
  • Provide technical support and assistance to clients and internal teams via phone, email, and in-person.
  • Troubleshoot and resolve technical issues related to computer systems, software, and hardware.
  • Develop and maintain technical documentation, including user guides, technical manuals, and knowledge base articles.
  • Collaborate with cross-functional teams to identify and resolve technical issues.
  • Stay up-to-date with the latest technology trends and advancements.
Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 1-2 years of experience in technical support or a related field.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong knowledge of computer systems, software, and hardware.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.
How to Apply:

If you are a motivated and detail-oriented individual with a passion for technology, please submit your application, including your resume and cover letter, to [insert contact information].

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