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Assistant Housekeeping Manager

2 months ago


Kelowna, British Columbia, Canada Argus Properties Full time
Job Title: Assistant Housekeeping Manager

We are seeking a highly skilled and experienced Assistant Housekeeping Manager to join our team at Four Points by Sheraton Kelowna Airport. As a key member of our housekeeping department, you will be responsible for ensuring the smooth and consistent operation of housekeeping services, maintaining the highest standards of cleanliness and quality, and providing exceptional customer service to our guests.

Key Responsibilities:
  • Assist the Housekeeping Manager in overseeing the daily operations of the housekeeping department, including supervising housekeeping staff, managing inventory, and coordinating cleaning schedules.
  • Ensure that all housekeeping staff are trained and equipped to provide exceptional customer service and maintain the highest standards of cleanliness and quality.
  • Conduct regular room inspections to ensure that rooms are clean, tidy, and meet our high standards.
  • Manage labor costs effectively, ensuring that we are operating within budget and maintaining a high level of productivity.
  • Develop and implement strategies to improve housekeeping efficiency, productivity, and customer satisfaction.
  • Collaborate with other departments, including front desk and maintenance, to ensure seamless communication and coordination.
  • Provide coaching, training, and development opportunities to housekeeping staff to enhance their skills and knowledge.
  • Conduct performance reviews and provide feedback to housekeeping staff to ensure they are meeting expectations.
  • Manage and maintain accurate records, including inventory, cleaning schedules, and staff performance.
Requirements:
  • Previous experience as a Housekeeping Supervisor or in a similar role is required.
  • Excellent communication and interpersonal skills, with the ability to work effectively with staff, guests, and other departments.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Ability to work in a fast-paced environment, with a high level of flexibility and adaptability.
  • High school diploma or equivalent required; certificate or diploma in hotel management or a related field is an asset.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A chance to work with a talented and experienced team.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and cover letter, to [insert contact information].