Unit Coordinator

3 days ago


Woodbridge, Ontario, Canada Sienna Senior Living Full time
About the Role

The Unit Coordinator is a vital position within our communities, playing a critical role in enhancing the lives of residents and fostering meaningful connections.

Key Responsibilities
  • Respond to resident and visitor inquiries in a diplomatic and timely manner.
  • Ensure all complaints are documented and forwarded to the Manager in writing.
  • Greet visitors and ensure their needs are addressed in a pleasant and unhurried fashion.
  • Conduct mini tours in accordance with policies and procedures.
  • Provide administrative and computer support to managers as requested.
  • Complete records to support cash transactions related to the sale of guest and team member meal vouchers/tickets.
  • Perform other duties as assigned.
Requirements
  • Completion of grade 12 education.
  • Proficiency in MS Office, specifically Excel, Word, and PowerPoint.
  • Excellent verbal and written communication skills.
  • Positive attitude and proven customer service skills through related work experience.
  • Proven organizational skills and ability to multitask.
  • Problem-solving and complaint resolution skills.
  • Excellent customer service skills in all personal interactions.
  • Successful completion of a Vulnerable Sector Check.
Preferred Qualifications
  • Experience in the Healthcare industry.
  • Additional applied courses in office administration.
About Sienna Senior Living

Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. We strive to create a supportive and inclusive environment for all employees and residents. If you are passionate about delivering exceptional care and service, we encourage you to apply for this exciting opportunity.



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