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Guest Services Captain
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Guest Services Attendant
2 months ago
Four Seasons Hotels and Resorts is a world-renowned luxury hospitality company that prides itself on delivering exceptional guest experiences. Our team members are the backbone of our success, and we're committed to creating a world-class employee experience that enables them to deliver unforgettable moments for our guests.
About the RoleWe're seeking a highly skilled Guest Services Attendant to join our team at Sensei Lanai, A Four Seasons Resort. As a key member of our Guest Services Team, you'll be responsible for ensuring our guests receive a warm and personalized welcome from the moment they arrive to the moment they depart.
Key Responsibilities- Provide exceptional guest service, ensuring a seamless and memorable experience for our guests.
- Transport luggage to and from guest rooms, ensuring timely and efficient service.
- Offer hotel orientations to arriving guests, providing them with a comprehensive overview of our resort's amenities and services.
- Work collaboratively with other departments to ensure seamless communication and service delivery.
- Excellent communication and interpersonal skills, with a warm and welcoming demeanor.
- Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
- Physical stamina to stand for long periods and lift up to 50 pounds.
- Valid work authorization for the U.S.
- A competitive hourly rate of $18.59.
- A comprehensive benefits package, including medical, dental, vision, and retirement plans.
- Opportunities for professional growth and development, with a focus on employee engagement and recognition.
- A dynamic and inclusive work environment, with a commitment to diversity and inclusion.
