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Guest Relations Coordinator

3 months ago

Victoria, British Columbia, Canada Toptable Group Full time

Company: Toptable Group

Job Title: Host

Toptable Group is a distinguished dining establishment known for its exquisite seafood offerings that emphasize sustainability and quality. Our dedicated team, under the guidance of our experienced management, is committed to delivering outstanding service in a stylish and inviting atmosphere.

JOB OVERVIEW:
 As a Host at Toptable Group, you will be instrumental in embodying our values and hospitality ethos to our patrons. Your enthusiasm for guest engagement will guarantee that every visitor enjoys a warm and unforgettable dining experience.

KEY RESPONSIBILITIES:

  • Warmly welcome guests and provide exceptional service
  • Efficiently manage reservations to enhance service flow
  • Oversee guest seating and flow to optimize restaurant capacity
  • Escort guests to their tables while fostering conversation
  • Acknowledge returning guests and maintain familiarity with the menu
  • Communicate clearly with both guests and team members
  • Support service staff as needed and anticipate guest requirements

QUALIFICATIONS:

  • Experience in upscale dining environments
  • Excellent communication and interpersonal skills
  • Positive demeanor and professional appearance
  • Organized, proactive, and capable of thriving in a dynamic setting
  • Team-oriented with strong customer service skills

PERKS:

  • Health benefits available after a specified period
  • Access to fitness facilities, flexible work hours
  • Complimentary meals, secure bike storage
  • Opportunities for coaching and career advancement

If you are enthusiastic about the hospitality industry and eager to contribute to a vibrant team, consider the opportunity to be a Host at Toptable Group.