Technical Support Specialist
4 weeks ago
Position Overview:
The Technical Support Specialist plays a crucial role in ensuring the seamless operation of banking systems, digital banking platforms, and help desk assistance throughout the organization.
This role involves supporting project management initiatives related to banking systems and digital banking, while also facilitating communication among team members, business unit leaders, and end users.
The individual will assist in executing activities related to banking systems within the organization and provide essential administrative support for the daily operations of the support services department.
Collaboration with decision-makers across various departments is key to identifying, recommending, developing, implementing, and maintaining cost-effective technological solutions that align with corporate objectives.
Additionally, this position entails supporting the policies, procedures, and best practices associated with banking systems. Other responsibilities may be assigned as necessary.
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