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Dining Establishment Supervisor

2 months ago

Kamloops, British Columbia, Canada 1906386 Alberta Ltd Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at 1906386 Alberta Ltd. As a key member of our food service team, you will be responsible for overseeing the daily operations of our dining establishment, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Supervise and Coordinate Staff: Oversee the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and effectively.
  • Train and Develop Staff: Provide training and guidance to staff on job duties, sanitation, and safety procedures, as well as ongoing coaching and feedback to ensure they meet our high standards.
  • Inventory Management: Estimate and manage inventory of ingredients and supplies required for meal preparation, ensuring that we always have the necessary stock to meet customer demand.
  • Quality Control: Ensure that all food and service meet our quality control standards, maintaining a clean and safe environment for our customers.
  • Customer Service: Address customer complaints or concerns in a professional and courteous manner, ensuring that all issues are resolved promptly and to the customer's satisfaction.
  • Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for future planning and decision-making.
  • Tray Assembly and Delivery: Supervise and check the assembly of trays and delivery of food trolleys, ensuring that all food is presented in a visually appealing and appetizing manner.
Personal Suitability
  • Client Focus: Demonstrate a strong focus on providing exceptional customer service, ensuring that all customers receive a positive experience.
  • Interpersonal Skills: Possess excellent interpersonal skills, able to effectively communicate with staff, customers, and other stakeholders.
  • Communication: Exhibit excellent oral communication skills, able to clearly articulate ideas and instructions to staff and customers.
  • Flexibility: Demonstrate flexibility in a fast-paced environment, able to adapt to changing circumstances and priorities.
  • Team Player: Work collaboratively as part of a team, supporting colleagues and contributing to a positive and productive work environment.
  • Initiative: Take initiative to identify and implement process improvements, ensuring that our operations are efficient and effective.