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About BDC
BDC is a leading financial institution that supports Canadian entrepreneurs and small businesses. We are committed to fostering a diverse, equitable, and inclusive environment where our employees can thrive.
Job Summary
The Commercial Account Manager, VBC-Connect, plays a key role in maintaining relationships with clients in the small and stable business segment. This position involves promoting business development and client retention through phone and electronic communication.
Key Responsibilities
- Develop and implement a client growth and retention strategy to build a long-term profitable loan portfolio with clients, while providing high-quality client service.
- Identify and develop new business opportunities for financing and consulting services while focusing on the development of current portfolios.
- Work as a team to provide outstanding client service and ensure smooth work sharing.
- Develop and implement an individual and group marketing plan that is consistent with the strategy and goals of the VBC-Connect portfolio. Achieve financial goals related to expected loss rate, profitability, revenue growth, and customer retention.
- Use credit judgment to ensure loan proposals are of high quality, acceptable risk, and meet established standards. Ensure that they meet accepted credit criteria and comply with BDC policies and procedures.
- Analyze, negotiate, and prepare high-quality loan proposals through thorough credit analysis, due diligence, and sound account management practices.
- Maintain awareness of changes in policies, procedures, and processes.
Requirements
- Bachelor's degree in Commerce or Business Administration.
- Proven sales skills and passion for entrepreneurship.
- Strong organizational and time management skills to manage a high volume of client relationships.
- Talent in business development and client relationship management.
- Ability to make sound credit decisions and a general understanding of credit policies and practices.
- Ability to identify business opportunities for entrepreneurs who will benefit from BDC's unique suite of services.
- Knowledge of BDC products, services, policies, and procedures.
- Excellent negotiation skills and a focus on results.
- Team player with a good understanding of the dynamics of small business and underserved markets.
- Strong interpersonal and communication skills.
- Excellent written and spoken communication in English and French.
About Us
BDC is proud to be one of Canada's Top 100 Employers and one of Canada's Best Diversity Employers. We are committed to fostering a diverse, equitable, inclusive, and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work.
