Collections Specialist

4 days ago


Mississauga, Ontario, Canada Chubb Full time
Job Title: Collections Administrator

Chubb is seeking a highly skilled Collections Administrator to join our team. As a Collections Administrator, you will play a critical role in ensuring the timely and effective resolution of customer accounts.

Key Responsibilities:
  • Manage and respond to customer inquiries and concerns in a professional and courteous manner.
  • Prepare and send disconnect letters to delinquent customers and follow up with phone calls to ensure receipt and payment.
  • Conduct collections calls to resolve outstanding accounts and negotiate payment plans.
  • Process and complete administrative tasks, including form completion and data entry.
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience.
Qualifications:
  • Post-secondary education in Business Administration or a related field is an asset.
  • Minimum of 2+ years of experience in collections or a related field.
What We Offer:
  • Competitive compensation and benefits package.
  • Opportunities for professional growth and development.
  • A supportive and inclusive work environment.

As a condition of employment, this position may be subject to a criminal background check and reference check. We thank all applicants for their interest; however, only those selected for an interview will be contacted. We are committed to a diverse and inclusive workplace for all.



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